Terms and Conditions

Policies

Terms & conditions

Last updated: October 2026

The terms for using Studio Slow Form, our studio, equipment and bookings. If anything here is unclear, get in touch and we’ll help.

01

Acceptance of terms

By registering as a member, booking studio time or purchasing a Day Pass or 2-Hour Session at Studio Slow Form, you agree to these terms and conditions. Please read them carefully before using the studio.

02

Membership

Memberships are personal and non-transferable. You may not share your membership with another person.

Studio Slow Form reserves the right to suspend or terminate a membership at any time if these terms are violated.

03

Induction requirement

Every new member completes an in-person induction on studio rules and machine safety at the start of their first booking. Please arrive a few minutes early for your first session.

Before that first session, Design Co-Work members and anyone booking a Day Pass or 2-Hour Session must sign our Safety & Liability Waiver. The induction can’t begin without a signed waiver on file.

04

Bookings

Bookings must be made in advance through the Studio Slow Form website. Sessions start and end at the booked times; if you arrive late, your session still ends at the scheduled time.

You can cancel a booking online up to 24 hours before the start time, using the link in your booking confirmation email. Late cancellations (less than 24 hours before) and missed sessions have a $35 missed-session fee. Repeated no-shows may result in membership suspension.

See our Cancellation and Refund Policy for full details.

05

Studio rules

Members must treat all equipment, tools and studio space with care and respect. Any damage caused by misuse will be the responsibility of the member.

The studio has a maximum capacity of 8 people per session. Members must check in at reception on arrival and check out when leaving.

06

Bobbin cases

Bobbin cases must be collected from reception at check-in and returned at check-out. A $25 charge will be added to your account for any bobbin case that is not returned or goes missing.

07

Payments

All payments are processed securely through Stripe. Membership fees are non-refundable once payment has been processed, and 3-month minimum memberships require all three monthly payments.

Please refer to our Cancellation and Refund Policy for full details.

08

Access hours

The studio is open Monday to Friday 10:00–21:00 and Saturday 11:00–17:00, and closed Sundays.

Access depends on your membership or booking. Unlimited members have access during all operating hours. Flex members have off-peak access, Monday to Friday 10:00–17:00, plus one Flex Evening and one Flex Weekend Day each month. Day Pass and 2-Hour Session bookings are available during off-peak hours, Monday to Friday 10:00–17:00.

09

Liability

Studio Slow Form is not responsible for any personal injury, loss or damage to personal belongings while using the studio. Members use the studio and its equipment at their own risk.

10

Changes to these terms

Studio Slow Form reserves the right to update these terms and conditions at any time. Members will be notified of any significant changes by email.

11

Contact

Questions about these terms? Email hi@studioslowform.ca or visit us at 9666 Jasper Ave, Floor 2, Edmonton, AB T5H 3V5.

Have a question?

We’re happy to help. Reach out and we’ll get back to you.

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